Below FAQ are some common concerns of our clients before purchasing our product, if you have other questions, please just send it to help@mycookingstory.com
Products come from various countries that are well known for their high quality manufactured goods e.g. Korea, China, France, Turkey, Italy, Vietnam.
Products come from various countries that are well known for their high quality manufactured goods e.g. Korea, China, France, Turkey, Italy, Vietnam.
All products have a warranty period of 3 months. Customers may claim a replacement under our warranty policy if their product has a manufacturing defect.
All products have a warranty period of 3 months. Customers may claim a replacement under our warranty policy if their product has a manufacturing defect.
We focus on providing products at the best quality and lowest price. To achieve this, all products are purchased directly from the manufacturers before being sold to the consumer. This cuts out the middlemen and ensures costs remaining low.
We focus on providing products at the best quality and lowest price. To achieve this, all products are purchased directly from the manufacturers before being sold to the consumer. This cuts out the middlemen and ensures costs remaining low.
You may buy directly from us on this site. Our products are also sold at the following e-commerce platforms: Lazada and Shopee.
You may buy directly from us on this site. Our products are also sold at the following e-commerce platforms: Lazada and Shopee.
We accept online payments and bank transfers.
We accept online payments and bank transfers.
Follow us on social media and upload your video whenever we call for submissions!
Follow us on social media and upload your video whenever we call for submissions!
Yes, you will get some goodies from us, subject to terms and conditions apply.
Yes, you will get some goodies from us, subject to terms and conditions apply.
We deliver to customers in Malaysia and plan to expand delivery to all South East Asian countries in the near future.
We deliver to customers in Malaysia and plan to expand delivery to all South East Asian countries in the near future.
Delivery within Malaysia is free with a minimum purchase of RM50. When we expand delivery to all South East Asian countries, customers in these countries may pay a small fee for their parcel to be shipped to them. The exact cost will depend on their geographical location.
Delivery within Malaysia is free with a minimum purchase of RM50. When we expand delivery to all South East Asian countries, customers in these countries may pay a small fee for their parcel to be shipped to them. The exact cost will depend on their geographical location.
Your parcel should arrive at your doorstep within 5 – 7 working days after completing payment.
Your parcel should arrive at your doorstep within 5 – 7 working days after completing payment.
Please inform us of the exact nature of your problem via the contact form on our site. In the message, please include your purchase receipt for our reference. We will reach out to you with a solution within 2 working days.
Please inform us of the exact nature of your problem via the contact form on our site. In the message, please include your purchase receipt for our reference. We will reach out to you with a solution within 2 working days.
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